Part 1: Welcome and Corporate Overview - Salesforce World Tour Chicago

Part 1: Welcome and Corporate Overview - Salesforce World Tour Chicago

Part 1: Welcome and Corporate Overview - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce, opens the Welcome to the Customer Success Platform keynote at Salesforce World Tour Chicago. He interviews Randy Rutta and Steve Bergman, CEO and CIO of Easter Seals about their work with Salesforce Foundation. Later he speaks with Chicago Mayor Rahm Emanuel. Recorded live on April 23, 2015.

By Vocalcom

The International State of the Contact Center

The telecom industry is certainly not unaffected by the revolutionary whirlwind known as globalization. As the world becomes smaller and networks of communication and business become more diverse, contact centers are experiencing immense growth on an international scale. This progressive movement is evidenced by a series of recent developments taking place across the globe.   For example, in response to the...
View Full Article