Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce presents a vision for how companies can connect with their customers in entirely new ways with the Salesforce Customer Success Platform. Recorded live during Salesforce World Tour Chicago on April 23, 2015.

By Vocalcom

How to Use Big Data to Enhance Customer Experiences

Big data has been a key player in customer engagement for some time now, and it promises to remain that way in the new year. According to IDC, global big data and business analytics revenues are forecast to reach just over $180 billion in 2019, showing an increase of more than 50% over a five-year period. While brands have typically...
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