Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Part 2: Meet the Customer Success Platform - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce presents a vision for how companies can connect with their customers in entirely new ways with the Salesforce Customer Success Platform. Recorded live during Salesforce World Tour Chicago on April 23, 2015.

By Vocalcom

The Cloud Contact Center: Utilizing UCC

While the cloud contact center is great for providing agents and managers in disparaging locations access to information in an instant, it’s also vital for making sure that such information and data can be used to help expedite the consumer experience. Two tools that work in tandem with the cloud contact center to achieve these objectives are unified communications and...
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