Part 3: Salesforce Industry Vision - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 3: Salesforce Industry Vision - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 3: Salesforce Industry Vision - Salesforce World Tour Tokyo Keynote, 12/4/14

Salesforce Chairman and CEO Marc Benioff shares a vision of Salesforce as the Customer Success Platform for the modern company.

By Vocalcom

5 Ways Social Listening Can Revitalize Your Brand

Omnichannel brands understand the importance of using social media as a tool for customer service in the modern age, but how many are really listening to what their customers are saying? Many customer service experts would argue that monitoring social media sites superficially is not enough to really gain the critical feedback necessary to strengthening a brand. Rather, many brands...
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