Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 5: Sales, Service, Marketing and Community - Salesforce World Tour Tokyo Keynote, 12/4/14

Hitoshi Kawahara, President and COO, Salesforce Japan presents a case study for how the company Sompo uses Sales Cloud, Service Cloud, Marketing Cloud and Community Cloud to provide an unparalleled experience for their customers.

By Vocalcom

The Rising Trend of Mobile Marketing

Consumers nowadays are showing an increasing predilection for researching products and making purchases on mobile devices rather than desktops. A recent Forrester report revealed that mobile commerce surpassed desktops in retail traffic last year, while Prosper Mobile Insights indicates that 81% of smartphone users have done product research from their phones with 50% eventually making a purchase through the same...
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