Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce, concludes the Welcome to the Customer Success Platform keynote with a surprise giveaway. A select number of attendees found one of two prizes under their seats: either an all expense paid trip to Dreamforce, Salesforce's annual user conference happening September 15 - 18, 2015 in San Francisco, CA; or a free ticket to see the rock band U2 live in concert in Chicago between June 24 and July 2. Recorded live during Salesforce World Tour Chicago, on April 23.

By Vocalcom

Age is Just a Number: All Generations Demand Effortless Customer Service

Most likely, you’ve heard the phrase “Age is just a number.” In the contact center industry, this slogan rings especially true. Although customer service channel usage has significantly shifted from only a few years ago, all generations demand – and deserve – effortless customer service. Whether it’s e-mail, chat, mobile or traditional voice, the end result should be the same:...
View Full Article