Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Part 6: Closing Remarks and Surprise Giveaways - Salesforce World Tour Chicago

Marc Benioff, Chairman and CEO, Salesforce, concludes the Welcome to the Customer Success Platform keynote with a surprise giveaway. A select number of attendees found one of two prizes under their seats: either an all expense paid trip to Dreamforce, Salesforce's annual user conference happening September 15 - 18, 2015 in San Francisco, CA; or a free ticket to see the rock band U2 live in concert in Chicago between June 24 and July 2. Recorded live during Salesforce World Tour Chicago, on April 23.

By Vocalcom

5 Key Terms for Building a Strong Customer Service Culture

Every company that aims to deliver great customer service must answer this: Is there a strong service culture in place? Without one, customer service becomes a vague endeavor with no clear strategy. By setting company goals and engaging with employees regularly to establish a clear path to success, a company can establish a strong service culture that naturally leads to...
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