Part 7: Closing Remarks - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 7: Closing Remarks - Salesforce World Tour Tokyo Keynote, 12/4/14

Part 7: Closing Remarks - Salesforce World Tour Tokyo Keynote, 12/4/14

Salesforce Chairman and CEO Marc Benioff concludes the Welcome to the Customer Success Platform keynote.

By Vocalcom

5 Tips for Positive and Powerful Customer Service Language

In customer service, language is everything. When a customer contacts a company with a concern or needs more information about a product, clarity is critical to making sure both the agent and customer are able to work together to find a solution or the information sought. However, brands nowadays are faced with a bit of a paradox: call scripts are...
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