Peningkatan Baris Microsoft Dynamics CRM Spring '14

Peningkatan Baris Microsoft Dynamics CRM Spring '14

Peningkatan Baris Microsoft Dynamics CRM Spring '14

Berikut ialah gambaran keseluruhan video mengenai cara pengurus khidmat pelanggan boleh menyediakan baris untuk penciptaan automatik berbilang saluran dan saluran sosial dalam Microsoft Dynamics CRM. Ia turut meliputi cara untuk menentukan baris peribadi, menyedia peranan penciptaan kes automatik dan melihat gambaran keseluruhan semua baris dari grid pengurusan perkhidmatan. Untuk mendapatkan maklumat: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

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Five Awesome Ways to Encourage Non-Customer Facing Employees

Every employee has a role in the customer lifecycle continuum; IT keeps the call center up and running, purchasing acquires cutting-edge products that customers want, shipping ensures those products are delivered on time and in excellent condition, and accounting makes sure all employees get paid, which keeps them happy and productive. Sometimes, though, non-customer facing employees (the guys in the...
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