Peningkatan Baris Microsoft Dynamics CRM Spring '14

Peningkatan Baris Microsoft Dynamics CRM Spring '14

Peningkatan Baris Microsoft Dynamics CRM Spring '14

Berikut ialah gambaran keseluruhan video mengenai cara pengurus khidmat pelanggan boleh menyediakan baris untuk penciptaan automatik berbilang saluran dan saluran sosial dalam Microsoft Dynamics CRM. Ia turut meliputi cara untuk menentukan baris peribadi, menyedia peranan penciptaan kes automatik dan melihat gambaran keseluruhan semua baris dari grid pengurusan perkhidmatan. Untuk mendapatkan maklumat: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

The 'Perceived' Demise of E-mail: Fact or Fiction

It’s indisputable that many in the call center industry have been putting an emphasis on the need to utilize social media sites, such as Facebook and Twitter. While this is good and well (social media is pinned as being the future of customer service) this enthusiasm for new outlets could easily be construed as a dismissal of previous standards, such...
View Full Article