People Who Do

People Who Do

People Who Do

There are people everywhere doing great things—from revitalizing a city to teaching tomorrow’s farmers. We build Windows for these people, because people who do move the world forward. Learn more at: http://windows.microsoft.com/

By Vocalcom

Handling the Evolving Customer Service Lifecycle

As we all know, there are multiple stages of delivering customer service and satisfaction. For anyone in the call center industry utilizing a virtual solution, it’s imperative for employees to understand the unique phases associated with the customer service lifestyle to provide the best service possible. These stages include: ·         Awareness: When a customer becomes aware of a need or...
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