Phil Fernandez ALS #IceBucketChallenge

Phil Fernandez ALS #IceBucketChallenge

Phil Fernandez ALS #IceBucketChallenge

Phil Fernandez accepts the ALS #icebucketchallenge and challenges Larry Ellison, Marc Benioff, and Marketo CFO Fred Ball!

By Vocalcom

Your Customers Are Going Mobile?So Why Isn't Your Contact Center?

Mobility is moving faster than the speed of light. Today’s six billion mobile subscribers make up 87 percent of the world’s total population, over 300,000 apps have been developed in the past three years and there are now more than 1.2 billion mobile Web users worldwide. So, how does this translate to the contact center? Through multi-channel customer engagement. Consider...
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