Philips: Transforming Health with Connected Apps

Philips: Transforming Health with Connected Apps

Philips: Transforming Health with Connected Apps

There’s a massive shift happening in healthcare and one of the most promising technologies today at the heart of this shift is wearable connected devices and apps. Philips, a leading heathcare company, has teamed up with Salesforce to drive industry transformation in collaborative care management between patients and healthcare professionals with a new platform and connected apps. Join us for a conversation with CEO Jeroen Tas and one of their customers from Radboud University, Lucien Engelen.

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Mastering the Art of Routing for Contact Center Success

When it comes to certain factors that could make or break your call center, routing should be one of the first to come to mind. Routing within the call center is a huge part of what makes a customer’s call center experience productive and efficient. If calls don’t go through to the right agent, your customer won’t stay on the...
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