Pre-Show Interview 1 - Salesforce World Tour New York - DonorsChoose

Pre-Show Interview 1 - Salesforce World Tour New York - DonorsChoose

Pre-Show Interview 1 - Salesforce World Tour New York - DonorsChoose

Peter Coffee talks with Kate Bisbee, CMO, DonorsChoose, before the Salesforce World Tour New York keynote.

By Vocalcom

Live Chat Supercharges Sales and Customer Service

Customers nowadays value convenience on the go, loving brands that match their expectations and similarly abandoning those that do not. Companies are therefore challenged to optimize their services in a way that not only attracts new customers but also retains current ones who may easily switch to a savvier competitor. Of all the support channels available to customers, the one...
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