Pre-Show Interview 2 - Salesforce World Tour New York - Prometheus Global Media

Pre-Show Interview 2 - Salesforce World Tour New York - Prometheus Global Media

Pre-Show Interview 2 - Salesforce World Tour New York - Prometheus Global Media

Peter Coffee talks with Chris Roe, EVP of E-Business, Prometheus Global Media, before the Salesforce World Tour New York keynote.

By Vocalcom

The Cloud-Based Contact Center Solution - What It Means for Customer Service

In the past few years, cloud computing has become an increasingly familiar concept embraced by many sectors of the business world. As defined by technology research firm Gartner, cloud computing is a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers. Not truly a technology in and of itself, the...
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