Pre-Show Interview 3 - Salesforce World Tour New York - Amanda Leet

Pre-Show Interview 3 - Salesforce World Tour New York - Amanda Leet

Pre-Show Interview 3 - Salesforce World Tour New York - Amanda Leet

Peter Coffee talks with Amanda Leet, VP. Marketing Cloud, Salesforce, before the Salesforce World Tour New York keynote.

By Vocalcom

5 Ways Live Chat Accelerates Sales and Customer Satisfaction

Customer service and sales have taken on new forms in modern times with the rise of omnichannel business practices, and customer channel preferences are constantly shifting. Social media engagement may seem the dominant trend in customer service these days, but live chat continues to prove its significance as an on-demand channel. Econsultancy reported that live chat has the highest satisfaction...
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