Pre-Show Interview 4 - Salesforce World Tour New York - Blackberry

Pre-Show Interview 4 - Salesforce World Tour New York - Blackberry

Pre-Show Interview 4 - Salesforce World Tour New York - Blackberry

Peter Coffee talks with Tony Evans, Managing Director, US, Blackberry, before the Salesforce World Tour New York keynote.

By Vocalcom

Best Practices: Empowering the Backbone of Your Call Center

Employees on the frontline are often the employees that are the most visible; they are the sales people, the call center agents and the employee base that makes up face of the company. But there’s an entirely separate workforce that goes unseen. They’re a group of employees that serve as the power horse for the folks who deal with customers...
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