Pre-Show Interview 5 - Salesforce World Tour New York - Design Within Reach

Pre-Show Interview 5 - Salesforce World Tour New York - Design Within Reach

Pre-Show Interview 5 - Salesforce World Tour New York - Design Within Reach

Peter Coffee talks with John Edelman, CEO, Design Within Reach, and John McPhee, President, Design Within Reach, before the Salesforce World Tour New York keynote.

By Vocalcom

Consumer Tablet Usage Signals Need for Multi-Device Customer Service

Today, it’s not uncommon for people to own multiple devices. In fact, the average U.S. subscriber owns 1.57 mobile devices. That being said, it’s paramount that today’s call center solutions can support customers’ devices of choice – especially tablets, as recent data shows that the percentage of tablets shipped will continue to skyrocket. According to research firm Forrester, 60 percent...
View Full Article