Pre-Show Interview 5 - Salesforce World Tour New York - Design Within Reach

Pre-Show Interview 5 - Salesforce World Tour New York - Design Within Reach

Pre-Show Interview 5 - Salesforce World Tour New York - Design Within Reach

Peter Coffee talks with John Edelman, CEO, Design Within Reach, and John McPhee, President, Design Within Reach, before the Salesforce World Tour New York keynote.

By Vocalcom

5 Essential Channels for Conversational Commerce

Conversational commerce is rapidly changing the way businesses engage with customers. Messaging apps, chat interfaces, and SMS continue to dominate as daily communication channels, paving the way for brands to find new and meaningful ways to deliver great service and drive brand growth. However, with all the different terms used these days to define this new revolution in customer experience,...
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