Pre-Show Interview 6 - Salesforce World Tour New York - Accenture and Marsh

Pre-Show Interview 6 - Salesforce World Tour New York - Accenture and Marsh

Pre-Show Interview 6 - Salesforce World Tour New York - Accenture and Marsh

Peter Coffee talks with Stacy Pence, Managing Director, North America SaaS Financial Services Lead, Accenture, and Lori Nitschke, Director of Digital Marketing & Communications, Marsh, before the Salesforce World Tour New York keynote.

By Vocalcom

How Do Predictive Dialers Work?

How does a predictive dialer work? This may seem like an overtly simple question – especially for those well versed in the call center or the outbound sales space – but for those of us who are a bit novice, an explanatory overview breaking down the technology is always welcome and helpful. In short, a predictive dialer is an automated...
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