Pre-Show Interview 7 - Salesforce World Tour New York - City Harvest

Pre-Show Interview 7 - Salesforce World Tour New York - City Harvest

Pre-Show Interview 7 - Salesforce World Tour New York - City Harvest

Peter Coffee talks with Kyle Clifford, Director - Corporate Partnerships, City Harvest, before the Salesforce World Tour New York keynote.

By Vocalcom

Eighty Percent of Shoppers Prefer Cross-Channel Communication

The world of customer service is competitive, there’s no two ways about it. Therefore, when it comes to trying to make your call center applications as effective as possible, it’s imperative that not just one source of communication is depended on to reach clients. In fact, a new NCR poll reveals that 70 percent of retailers believe customers are more...
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