Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

Pregled upravljanja uslugom Microsoft Dynamics CRM za proleÄe 2014.

U ovom kratkom video zapisu možete da naučite kako da obezbedite agentima korisničke službe alatke koje su im potrebne u programu Microsoft Dynamics CRM. Pogledajte kako da podesite sve na jednom mestu za upravljanje uslugama, uključujući SLA-ove i prava, kao i tajmere sa odbrojavanjem za rešavanje predmeta. http://go.microsoft.com/fwlink/?LinkID=394323

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Keeping Up on the Latest Social News Sites

We’ve said before that it is critical to know what social sites are being used most by your customers, but this bears repeating because the value your customers see in them – and how they use them – is constantly changing. Pew Research Center, in collaboration with the John S. and James L. Knight Foundation, recently published a list of...
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