Premier Success MVP Bonny Hinners

Premier Success MVP Bonny Hinners

Premier Success MVP Bonny Hinners

Salesforce MVP, Bonny Hinners, helps Bay Area nonprofits maximize the goals of their programs and meet tight deadlines; Premier Success online on-demand training gives Hinners access to training that fits her busy schedule.

By Vocalcom

6 Ways Artificial Intelligence Is Reshaping Customer Experience

Artificial intelligence has played a role in customer service for some time now, but it’s only recently that its full potential for transforming the customer experience has come to light. Conversational commerce is redefining the role of messaging apps in customer engagement, while self-service tools continue to simplify the customer service process and shift the role of human customer service agents...
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