Premier Success MVP Bonny Hinners

Premier Success MVP Bonny Hinners

Premier Success MVP Bonny Hinners

Salesforce MVP, Bonny Hinners, helps Bay Area nonprofits maximize the goals of their programs and meet tight deadlines; Premier Success online on-demand training gives Hinners access to training that fits her busy schedule.

By Vocalcom

Achieving a Mobile-Minded Contact Center is Easier Than You Think

Smartphones, tablets and other smart devices enable contact center managers to stay constantly connected, enabling them to be fully engaged with their operations while being on the road, out of the office or checking up on other workstations, for example. These devices can be optimized with a fully functioning, unified dashboard that monitors key performance indicators (KPIs), call volume, queue...
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