Premier Success MVP Bonny Hinners

Premier Success MVP Bonny Hinners

Premier Success MVP Bonny Hinners

Salesforce MVP, Bonny Hinners, helps Bay Area nonprofits maximize the goals of their programs and meet tight deadlines; Premier Success online on-demand training gives Hinners access to training that fits her busy schedule.

By Vocalcom

Five Things that Your Customer Service Reps Should Always Keep in Mind

Much attention is given to the technology used in improving call center interactions, but even the greatest solution is all for naught if the agents at your organization are unable to effectively handle the equipment to assist customers with their requests. It may be surprising to hear, but being able to relate with customers through fundamental communication skills – be...
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