Preparing Your Data for Import

Preparing Your Data for Import

Preparing Your Data for Import

Preparing for Import walks you through preparing your data to be imported into Salesforce. We cover how to clean up your import files, getting Salesforce ready, and best practices for keeping data clean once it’s been imported.

By Vocalcom

The Business Case for Cloud Contact Centers

Enterprises today continue to struggle with security, integration and governance issues; meanwhile, they are having success with collaboration and CRM applications. This is what IDG is reporting in its latest Cloud Computing: Key Trends and Future Effects Report. Based on 1,358 interviews with CIOs and other IT professionals, the survey notes that cloud computing has a lot to do with that...
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