Prescriptives - Report by Fox5News - Personalized live customer service.

Prescriptives - Report by Fox5News - Personalized live customer service.

Prescriptives - Report by Fox5News - Personalized live customer service.

Prescriptives - Report by Fox5News - Personalized live customer service.

By Vocalcom

Is Twitter the Key to Modern Customer Service? Trends and Benefits

Of all the social media platforms used nowadays for customer engagement, Twitter is arguably the most conversation-centric. Unlike other social media sites, Twitter focuses on real-time interactions and moves fast, resembling traditional chat but bearing the special features which have made it so massively popular and effective: hashtags for better searching and communication, easy picture and video attachments, and customized...
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