Privacy: The Next Consumer-Led Market Shift

Privacy: The Next Consumer-Led Market Shift

Privacy: The Next Consumer-Led Market Shift

Privacy, user-managed data sharing, connected everythings, and digital personal agents are all in the running to be the next consumer-led market shift.

By Vocalcom

5 Key Values at the Core of Millennial Customer Experience

Modern customer experiences are not just about good service delivered through advanced technologies or greater availability. As many brands have taken note, modern customers look for rich, customer-centric experiences that align with customer values. Millennial customers arguably embrace these ideals more than any other generation, as their digital savviness, sense of efficiency, and desire for personalized service have reshaped the...
View Full Article