Professional Edition for Healthcare & Life Science Companies

Professional Edition for Healthcare & Life Science Companies

Professional Edition for Healthcare & Life Science Companies

In this video we cover the professional edition and how healthcare and life science companies are using the key features to grow their business. This video is for anyone interested buying salesforce for the first time or looking to expand beyond the group edition.

By Vocalcom

Can IVR Destroy the Customer Experience? Press 1 or "Say Hello to Visual IVR"

When customers reach out to contact centers for support, they want quick and efficient service. As more and more contact centers strive to implement automation into their customer service strategy, one excellent advance in contact center software has been the innovation of IVR, or interactive voice response. IVR is a telephony system that uses either speech-recognition or touch-tone technology to...
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