Profitable and Sustainable Innovation - Sustainability Keynote Speaker

Profitable and Sustainable Innovation - Sustainability Keynote Speaker

Profitable and Sustainable Innovation - Sustainability Keynote Speaker

Clip from Patrick Dixon's Futurist keynote at the Sampo Liidrite Foorum on profitable and sustainable innovation, and green technology. Using smart ideas and better engineering, in an agile world justified by energy and cost savings. Improving corporate image, having a sense of achievement. Attracting government support and investment. Protecting the brand from media attack by being an ethical company. Help clients achieve their own sustainability targets. Helping to solve some of the world's greatest challenges in a profitable way. Leading an agile, lean fit business that can change policy quickly, but also be confident and persist in what your strengths are and your core customers. Futurist keynote speaker, Patrick Dixon - author 15 books on global trends and Chairman of Global Change Ltd - is an international inspirational lecturer, and expert, on leadership, management, supply chain, innovation, trends analysis and business strategy. He has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50). For more articles and videos please visit: http://www.globalchange.com Subscribe to Patrick's YouTube Channel: http://www.youtube.com/subscription_center?add_user=pjvdixon Google+ https://plus.google.com/PatrickDixonFuturist LinkedIn: http://uk.linkedin.com/in/patrickdixon Twitter: https://twitter.com/patrickdixon Facebook: https://www.facebook.com/drpatrickdixon

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Social Media Analytics in the Call Center

For call center agents, approaching consumers on Twitter can be an intimidating proposition. On the one hand, it seems simple enough to send a tweet and respond to a mention of your brand. But, how do you know if the issue is something that needs to be added to your call center queue? Enter social media analytics: a new technology...
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