Project Open Hand's Success Story

Project Open Hand's Success Story

Project Open Hand's Success Story

Project Open Hand is a nonprofit organization that prepares meals and deliveries groceries to people battling serious illnesses, isolation, or the health challenges of old age. Every day their staff, along with over 125 volunteers, prepare 2500 nutritious meals and hundreds of bags of healthy groceries. Salesforce helps Project Open Hand connect with donors and volunteers, scale their operations, and do more to nourish our community.

By Vocalcom

Delivering an Optimized Customer Experience with IVR

As discussed in our last blog post, IVR offers a host of benefits to both companies and customers alike. Companies may greatly reduce costs, increase sales, and maximize the efficiency of contact center agents, while customers save time and gain trust in a brand through an efficient customer service experience. However, simply implementing an IVR system is not enough for...
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