What happens when a company is more connected with Salesforce

What happens when a company is more connected with Salesforce

What happens when a company is more connected with Salesforce

What happens when a company is more connected with Salesforce? Learn how Prosper did it so different departments could quickly pass off key data to work seamlessly together and connect with clients. Time is cut, money is saved, and customers are satisfied. Learn more about how Salesforce helps small business at salesforce.com/small-business-solutions.

By Vocalcom

Great Power and Great Responsibility: Social Media as a Call Center Solution

There’s a universal feeling of frustration in being told to “Please hold” until an important question can be answered. In today’s social media-driven market, we have been conditioned to want answers immediately. Luckily, that immediacy can be found when virtual call centers utilize the power of online services such as Facebook or Twitter to increase customer satisfaction. Recent data shows...
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