PURE Insurance Disrupts Market with Community Cloud

PURE Insurance Disrupts Market with Community Cloud

PURE Insurance Disrupts Market with Community Cloud

PURE insurance makes a habit of transforming happy customers (PURE members) into long-term advocates. When their members demanded more insight into the claims process and the ability to take action into their own hands, PURE (with the help of Salesforce partner Silverline) implemented Communities to build the desired member experience.

By Vocalcom

The Numbers Don't Lie: Hosted Unified Communications is Defining the Contact Center

It is undeniable: Every company today is challenged with the balancing act of keeping business efficiency uncompromised while satisfying budget constraints or limitations. This is especially true for smaller companies that may not have access to the expendable finances or resources that larger enterprises enjoy. Throw an economic downturn in the mix and you’d assume business investments would follow suit,...
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