PURE Insurance Disrupts Market with Community Cloud

PURE Insurance Disrupts Market with Community Cloud

PURE Insurance Disrupts Market with Community Cloud

PURE insurance makes a habit of transforming happy customers (PURE members) into long-term advocates. When their members demanded more insight into the claims process and the ability to take action into their own hands, PURE (with the help of Salesforce partner Silverline) implemented Communities to build the desired member experience.

By Vocalcom

The Three I's of Predictive Dialing Technology

By now, contact center managers have no doubt heard about the benefits of predictive dialer technology. For those who are still in the dark, let’s take a look at some of the most common benefits of the offering, as well as take an appreciative look at the next step in such technology: the hosted predictive dialer. Increase Call Volume Automatically...
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