Quantros's Premier Success Story

Quantros's Premier Success Story

Quantros's Premier Success Story

Learn how Quantros increased user adoption and improved customer satisfaction with Premier+ Success. http://www.salesforce.com/services-training/customer-support/customers/quantros.jsp

By Vocalcom

Platform-as-a-Service and its Importance to Cloud Contact Centers

Cloud computing mainly consists of three methods of service: Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). As the cloud contact center footprint grows, it is undoubtedly important that cloud-users be aware of what the most prolific service is and why it should utilize this service. In a study by 451 Research, it is estimated that the cloud computing market will...
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