QVC wins Best Overall for Social Media at the Top 50 Gala Dinner

QVC wins Best Overall for Social Media at the Top 50 Gala Dinner

QVC wins Best Overall for Social Media at the Top 50 Gala Dinner

Interview with James Byrne and Any Foster from QVC about how it felt for them and their team to win the Best Overall for Social Media category at the Top 50 gala dinner earlier this year.

By Vocalcom

What Role Does Gamification Play in the Call Center?

While every job is always going to feel like ‘work’ to a certain extent, gamification is making strides to reduce that feeling as much as possible. Gamification is the process is which normal work processes are turned into competitive activities, transforming goals into awards to build a sense of camaraderie among co-workers. When it comes to call center software, there...
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