RapidSOS Grand Prize winner of 2015 New Venture Competition business track

RapidSOS Grand Prize winner of 2015 New Venture Competition business track

RapidSOS Grand Prize winner of 2015 New Venture Competition business track

RapidSOS team talks about winning the business track $50,000 Grand Prize of the 2015 New Venture Competition. RapidSOS is commercializing a suite of advanced communication technologies to revolutionize emergency response and communication. Team members: Michael Martin (MBA 2015); Nick Horelik; Kellen Brink; Alex Santana (MBA 2016); Kaiying Liao; Joe DiPaolo (MBA 2015). For more on NVC: www.hbs.edu/nvc and more on the Rock Center for Entrepreneurship www.hbs.edu/rock.

By Vocalcom

5 Tips for Creating Effective Customer Feedback Surveys

Knowing how your customers feel is essential to giving them the best service possible. But does your brand know which questions to ask, or how to best reach your customers? Customer feedback surveys need to be well-crafted, and the channel of delivery is vital to engaging efficiently with your customers. Here are five tips for creating effective customer feedback surveys...
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