Raymond McCauley | SU Summit Spain

Raymond McCauley | SU Summit Spain

Raymond McCauley | SU Summit Spain

Raymond McCauley, Digital Biology Chair at Singularity University Learn more about SU Summits: http://singularityu.org/global/summits/

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Part 2 - Three Questions You Need to Ask Before Investing in Cloud Call Center Software

Businesses are expanding to take on more operations to satisfy fluctuating customer demand; therefore, a business’ ability to quickly, flexibly and cost-efficiently adapt to today’s rapidly changing business environment is crucial. A huge competitive advantage of taking your call center to the cloud is that you can meet essentially any change thrown your way. In a global survey commissioned by...
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