Re-imagine Service: How kCura Uses Salesforce Communities to Reduce Friction

Re-imagine Service: How kCura Uses Salesforce Communities to Reduce Friction

Re-imagine Service: How kCura Uses Salesforce Communities to Reduce Friction

Join salesforce.com customer kCura as they describe the value of having a communities platform to create frictionless service experiences with law firms, government agencies, and litigation service providers. Learn how a self-service community experience enables customers to help each other and themselves, letting service teams focus on the big issues. All of these benefits ultimately translate into a frictionless and unified experience for all their customers! George Orr is the VP of Client Services for kCura. He leads strategic and implementation initiatives designed to enhance the online experience of customers.

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You Don't Want to Miss Out on Dreamforce 2013

Dreamforce 2013 – or better known as “The Customer Company Revolution” – is right around the corner, kicking off November 18 and running until November 21 in San Francisco, C.A. The event is truly one of the most revolutionary for the customer service industry, where ground-breaking individuals like Salesforce.com Chairman & CEO Marc Benioff, Yahoo! President & CEO Marissa Mayer,...
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