Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff

Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff

Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff

In his Convergence 2015 General Session Judson Althoff, President, Microsoft North America, discussed how to reimagine an enterprise in a mobile first, cloud first world. He gave examples of companies creating new business models, transforming industries and changing customer experiences, with interviews with leaders at Grant Thornton and Delta. Learn more at www.microsoft.com/convergence

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5 Reasons Omnichannel Matters in Modern Customer Experience

With all the talk of messaging apps and social media these days, one may wonder if omnichannel still plays a valuable role in customer experience. Conversational commerce is shifting the way brands interact with customers, making the mobile experience more optimized and appealing than ever. However, it's for precisely this reason that omnichannel remains necessary, and even critical, to delivering...
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