Reaching Generation C Through Big Data

Reaching Generation C Through Big Data

Reaching Generation C Through Big Data

Whether it's via a tablet device or smart phone, "Generation C" is generating overwhelming amounts of Big Data, creating an enormous potential for companies to change the way they do business. In this 30-minute webcast by 1to1 Media, HP worldwide CRM executive Dennis DeGregor will discuss the use of analytics to make enterprise data relevant, quantifiable, and actionable. Sponsored by Revana.

By Vocalcom

Navigating Next Steps in Call Center Software

Whether working from a brick and mortar building or as a virtual call center agent, call center software has always been at the core of successfully helping agents do their jobs, making sure that customers and consumers alike receive the quickest and most helpful responses to their inquiries. More and more, social media is becoming the go-to solution for consumers....
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