Real Madrid and Microsoft Partnership Announcement Highlights

Real Madrid and Microsoft Partnership Announcement Highlights

Real Madrid and Microsoft Partnership Announcement Highlights

On Nov. 18, 2014 Real Madrid and Microsoft held a press event to launch our partnership. We are joining together to transform the best futbol club in the world. Through technology, we will change the way futbol is played, coached, watched and experienced.

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Top 10 Tips for Reducing Average Handling Time

Contact center agents have to strike a delicate balance when it comes to delivering excellent customer service. On one hand, quality should never be compromised and customer satisfaction is always top priority. However, time is of the essence for both companies and customers alike: it's costly for businesses when agents spend too much time with a single customer (especially on...
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