Rebirth Through Digitalization

Rebirth Through Digitalization

Rebirth Through Digitalization

Digitalization is the complete transformation of a business using new technologies that help to generate revenue and value. Join us as HCL explains its Digital Systems Integration (DSI) approach, which helps the modern corporation navigate its transformation from legacy-driven and slow to digitalized and agile, with particular emphasis on the implications for the Salesforce environment.

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5 Metrics to Measure for Excellent Customer Service

Customer satisfaction remains a top priority for businesses these days, as statistics continue to show how critical it is to deliver great customer experiences. A Right Now study found that 55% of those surveyed claim easy access to information and customer support can make them love a brand, while 86% are willing to pay up to 25% more for a...
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