Rebirth Through Digitalization

Rebirth Through Digitalization

Rebirth Through Digitalization

Digitalization is the complete transformation of a business using new technologies that help to generate revenue and value. Join us as HCL explains its Digital Systems Integration (DSI) approach, which helps the modern corporation navigate its transformation from legacy-driven and slow to digitalized and agile, with particular emphasis on the implications for the Salesforce environment.

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Engaging Millennial Customers

As described in the previous blog post, millennial customers, also known as Generation Y, show great demand for omnichannel customer service, have a preference for mobile engagement, and have the power to serve as great brand advocates when companies deliver great service. So how can companies engage this digital generation? Be conversational and a little bit personal. A recent survey...
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