Recap AEPF

Recap AEPF

Recap AEPF

The Avaya Executive Partner Forum offers attendees 3 days of keynote presentations from Avaya Executives, Business and Solutions Enablement sessions, targeted business meetings, Solutions Demonstrations and executive networking. The events goal is to provide to the Avaya Partners Executives Community an update on the Avaya Portfolio, Avaya Connect Program and Avaya Enablement Tools; connect the Avaya Partners Executives with the Avaya Executives to discuss business needs and explore ideas to growth the business. Thank you for being part of Avaya Executive Partner Forum 2015!

By Vocalcom

The Benefits of WebRTC for the Contact Center

In the modern contact center, agents communicate with customers over many more channels as they did in the past. No longer is it necessary to handle customer service concerns only by phone as many contact centers today embrace the omnichannel experience to connect via SMS, chat, social media, email, and video as well. For this reason, it’s more important than...
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