Redefining the Student Experience with Cornell University

Redefining the Student Experience with Cornell University

Redefining the Student Experience with Cornell University

Student success is a key concern in the higher education community. In this segment, join Cornell University's Rebecca Joffrey as she shares Cornell's student-first approach to building an engagement platform. It’s social on the front end and ‘big data’ on the back end with the goal of creating a simple and intuitive online experience.

By Vocalcom

5 Steps for Building Customer Trust

Customers like to do business with brands that show appeal and savviness, perhaps using clever marketing campaigns and offering great loyalty programs. Indeed, attracting customers is one step to gaining their long-term loyalty, but a critical step must take place before any customer becomes a loyal follower: building the customer’s trust. It’s one thing for a brand to be likeable...
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