Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

Reducing Risks - Institutional Blindness - Mobile Payments keynote speaker

How to reduce risks and prevent institutional blindness. Patrick Dixon keynote speaker to mobile payments industry audience.

By Vocalcom

90 Percent of Upset Customers Can Be Retained: Here's How

As a call center manager, you’ve probably endured the recurring nightmare of not only losing customers, but being shaken by the fear that they will not return. After all, 89 percent of customers will begin doing business with your competition if they have a poor customer experience. Now, before you freak out, understand that 90 percent of upset customers can...
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