Relax ... It's easy with eGain

Relax ... It's easy with eGain

Relax ... It's easy with eGain

Relax ... It's easy with eGain

By Vocalcom

Empowering the Customer With Self-Service

Delivering great customer service nowadays involves giving customers more options. While some may prefer to seek support or information by speaking directly to a live agent, many people prefer to search on their own. Self-service can pose a challenge for customer service: on one hand, it can frustrate customers and turn them away if the channels on which customers search...
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