Report Notifications

Report Notifications

Report Notifications

Did you know you can subscribe to reports to get alerts when certain conditions are met? This quick video on Report Notifications walks you through how to subscribe, how to specify criteria, and then choose how you'd like to receive your alerts: phone, email or chatter. View our entire Analytics playlist here: http://www.youtube.com/playlist?list=PL0D95738791A97DF1

By Vocalcom

Top Financial Benefits of Deploying a Hosted Call Center

There has been a great deal of hype regarding the hosted contact center and, like every great technological offering, data is coming back proving just how helpful the solution can be for companies’ budgets. For instance, one of the Web’s biggest retailers, Overstock.com Inc., was recently looking for a solution to its overloaded call center infrastructure. Not only did the...
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