Report Notifications

Report Notifications

Report Notifications

Did you know you can subscribe to reports to get alerts when certain conditions are met? This quick video on Report Notifications walks you through how to subscribe, how to specify criteria, and then choose how you'd like to receive your alerts: phone, email or chatter. View our entire Analytics playlist here: http://www.youtube.com/playlist?list=PL0D95738791A97DF1

By Vocalcom

Simplicity for the Business User, Rich Functionality for the Enterprise

in·tu·i·tive. Adjective. Having the ability to know or understand things without any proof or evidence (Merriam-Webster Dictionary) When looking at ways to optimize performance and reduce call time in the contact center, one word that constantly comes up is “intuitive.” As in, “How can I make this technology more intuitive for my agents so that they can resolve problems faster,...
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