Report Notifications

Report Notifications

Report Notifications

Did you know you can subscribe to reports to get alerts when certain conditions are met? This quick video on Report Notifications walks you through how to subscribe, how to specify criteria, and then choose how you'd like to receive your alerts: phone, email or chatter. View our entire Analytics playlist here: http://www.youtube.com/playlist?list=PL0D95738791A97DF1

By Vocalcom

What is PCI DSS and What Does it Mean for My Company?

Does your call center specifically manage credit cards? If so, then chances are you’re more than familiar with the Payment Card Industry Data Security Standard (PCI DSS). However, if you’re new to this space and this industry standard, it could never hurt to get a quick refresher course on what it is and how it impacts your business. The PCI...
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