Requirements for SDN - Plenary Session Introduction (Defining Software Defined Networks)

Requirements for SDN - Plenary Session Introduction (Defining Software Defined Networks)

Requirements for SDN - Plenary Session Introduction (Defining Software Defined Networks)

Requirements for SDN - Plenary Session Introduction (Defining Software Defined Networks)

By Vocalcom

The International State of the Contact Center

The telecom industry is certainly not unaffected by the revolutionary whirlwind known as globalization. As the world becomes smaller and networks of communication and business become more diverse, contact centers are experiencing immense growth on an international scale. This progressive movement is evidenced by a series of recent developments taking place across the globe.   For example, in response to the...
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