Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Retail - Deploying Salesforce1 End-to-End for an Integrated Omni-Channel Approach

Join us to learn how innovative retailers are deploying the Salesforce1 Platform with partner solutions like Glovia Order Management and Fujitsu Social Clienteling, to improve customer satisfaction, sales, operations, and create an integrated Omni-channel strategy.

By Vocalcom

Driving a Seamless Customer Experience Combining Salesforce and Vocalcom Cloud Customer Contact Technology

Contact center agents handle tremendous amounts of customer data on any given day, using this information to deliver excellent customer service while representing brands in a knowledgeable manner. These employees therefore need access to data-rich software that allows them to interact with customers in the most efficient way possible. The solution? CRM, or customer relationship management, software. With an optimum...
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