Rock 100 NYC: The Roundtables

Rock 100 NYC: The Roundtables

Rock 100 NYC: The Roundtables

Get a view into what happens at our regional “Roundtables” with this highlights reel from the NYC event on November 20, 2014. The Rock 100 NYC gathered for an evening of customized discussions and dinner featuring a fireside chat between Professor Bill Sahlman and Brian Bedol founder of Bedrocket Media Ventures, Bluefin Labs, CBS College Sports Network, and ESPN Classic.

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Benefits of a Virtual Call Center vs. Outsourcing

A recent article from NPR discusses how American companies are increasingly looking to virtual call centers versus outsourcing options to provide customer service. In the past, companies might have been tempted to first turn towards outsourcing their customer service operations; however today, non-traditional methods have shown to be a more popular and effective approach. Virtual call centers provide many benefits,...
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