Rock 100 Summit

Rock 100 Summit

Rock 100 Summit

The Rock 100 Summit is an exclusive bi-annual event on campus where Rock 100 members, faculty, and successful alumni entrepreneurs gather to share insights through case discussions and peer group roundtables that cut to the chase. Catch a glimpse of the energy and excitement from the inaugural Summit event in April 2014.

By Vocalcom

6 Tips for Positive Customer Service Communication

Modern customer experience has evolved beyond reactive service and putting customers on hold. These days, winning customer loyalty is all about giving them choices across many channels, saving them time, and delivering a personal touch that makes them feel appreciated. Indeed, in spite of all the new technologies that are making customer service more seamless and efficient, the human touch...
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