Russ Wilcox, co founder and CEO, Transatomic Power Source

Russ Wilcox, co founder and CEO, Transatomic Power Source

Russ Wilcox, co founder and CEO, Transatomic Power Source

Wilcox co-founded E Ink, the company behind the display technology used in the Kindle and other e-readers. His new venture is aimed at creating safer, cleaner nuclear energy that converts waste to power.

By Vocalcom

Why Are Customers Being Put On Social Media Hold?

As we move deeper into the 21st century, the term “call center” is becoming less and less accurate as a way of describing the arena in which your agents are operating. Contact center is the preferred moniker, and it’s the more appropriate name, as customers are often choosing to reach out to agents via chat, text, Facebook and Twitter –...
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