Sal Khan (MBA 2003) - Giving Millions Of Students A New Path To Learning

Sal Khan (MBA 2003) - Giving Millions Of Students A New Path To Learning

Sal Khan (MBA 2003) - Giving Millions Of Students A New Path To Learning

Sal Khan (MBA 2003) talks about his path from hedge fund analyst to education innovator and the explosive growth of his online learning platform, Khan Academy. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=3828&cindex=2

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Top 10 Tips for Reducing Average Handling Time

Contact center agents have to strike a delicate balance when it comes to delivering excellent customer service. On one hand, quality should never be compromised and customer satisfaction is always top priority. However, time is of the essence for both companies and customers alike: it's costly for businesses when agents spend too much time with a single customer (especially on...
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