Sales and Finance: From Aggravation to Collaboration with Chatter

Sales and Finance: From Aggravation to Collaboration with Chatter

Sales and Finance: From Aggravation to Collaboration with Chatter

The strong integration between Intacct Financials and Salesforce has automated quote-to-cash processes for a decade. But in a fast-paced business, even well-established workflows can hit snags due to exceptions, miscommunications, or changing policies – frustrating employees that need to move quickly. With Chatter inside Intacct, front-office and back-office employees can now work collaboratively to keep processes efficient. Join us to learn how Canto is using Intacct and Salesforce to keep its business operating at top speed, by connecting both processes and people, across sales and finance.

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5 Tips for Optimizing Customer Feedback Surveys

When companies collect feedback from customers, their first thought might be to ask customers how they rate their service. While sending surveys after customer interactions is important, brands should further elaborate on the definition of customer feedback by soliciting thoughts on how the brand as a whole might better serve the needs and preferences of their customers. The enduring statistic...
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