Sales and Marketing's Secret Weapon: Field Service

Sales and Marketing's Secret Weapon: Field Service

Sales and Marketing's Secret Weapon: Field Service

Your next big business opportunity might just come from field service. Join us to learn strategies for tapping the power of field service to drive more leads and revenue, and how to work with other organizations to unleash the power of field service in your business.

By Vocalcom

All customers are looking for today, is an omni-channel brand

Running a successful multichannel contact center depends on many factors, but treating customers the same way across all channels is key to doing it right. In the modern-day contact center, customer service representatives are accustomed to engaging in a multichannel strategy rather than handling customers solely by phone. With the prevalence of social media networks and technologies such as SMS,...
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