Sales and Service — Salesforce World Tour NYC — June 18, 2015

Sales and Service — Salesforce World Tour NYC — June 18, 2015

Sales and Service — Salesforce World Tour NYC — June 18, 2015

Melissa Boyle, Senior Director Industry Solutions, Salesforce, presents a vision for how Merck might use Sales Cloud and Service Cloud to create 1:1 relationships with its consumers. Later, Keith Block, Vice Chairman and President, Salesforce, interviews Mark Dawson, Head of Marketing & Sales Systems, Merck about the company's vision for using Salesforce products and platform to extend their healthcare capabilities for interactions with doctors and patients.

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